MEPCO New Connection

Planning to apply for a new MEPCO connection or modify your current one? We’ve got you covered. Whether you need to change the connection name, adjust your sanctioned load, or switch to a different tariff, this article will help you understand the entire process in a simple and straightforward way.

MEPCO New Connection Procedure

To apply for a new MEPCO connection, you have two options:
You can either visit your nearest MEPCO office or submit your application online through the Electricity New Connection (ENC) System.

For a faster and hassle-free experience, we suggest using the ENC portal, which allows you to complete the entire process from the comfort of your home.

1. Visit the official website.
2. Start by clicking the Apply button in the main menu.
3. Next, enter the Bill ID of a nearby property (such as your neighbor’s) and choose your preferred load type (e.g., 70kW).
4. Then, fill out the application form by entering all the necessary details and uploading the following documents (each file should not exceed 300 KB):
   • A copy of the property ownership document
   • An attested copy of your CNIC
   • An attested copy of the witness’s CNIC
   • A copy of a neighbor’s electricity bill
   • Wiring contractor’s test report

The complete process is described in the following chart.

🔌Load-Based Connection Categories & Estimated Processing Time

MEPCO processes new electricity connections based on the load requirement, dividing them into three main categories:

• Category I – Load up to 15 kW
• Category II – Load between 16 kW and 70 kW (400 Volts)
• Category III – Load between 71 kW and 500 kW (400 Volts)

Note: If your required load exceeds 400 volts, you’ll need to arrange and install a dedicated transformer at your own expense.

Below is an overview of each category along with the estimated processing time and key steps involved in the application procedure.

🔹MEPCO New Connection – Category I

If your electricity requirement is 15 kW or less, your application falls under Category I. These cases are processed and approved by the SDO (Sub-Divisional Officer) or Assistant Manager Operations.

The estimated time to complete the entire procedure—from application submission to connection installation—is approximately 30 days.

1. Application Receipt
   Once your application is submitted, a receipt will be issued by the MEPCO office for your records.
2. Feasibility Check
   A MEPCO team will inspect the site to determine whether a new connection is feasible at the given location.
3. Cost Estimation
   Based on the inspection, the estimated connection cost will be calculated.
4. Demand Notice Issuance
   You will receive a Demand Notice indicating the amount to be paid.
5. Payment Submission
   Submit a paid copy of the Demand Notice to the MEPCO office as proof of payment.
6. Test Report Submission
   Provide the wiring contractor’s test report, confirming that the internal wiring meets safety standards.
7. Application Queue
   Your application will be added to the processing list based on the date you submitted the Demand Notice payment.
8. Service Order Issuance
   MEPCO will issue the service connection order for your new connection.
9. Equipment Request
   The office will forward a request to the relevant department to arrange the necessary equipment.
10. Material Issuance from Store
    The required items (e.g., meter, cables) will be issued by the MEPCO store.
11. Connection Installation
    Finally, the SDO or Assistant Manager will arrange for the installation of your connection once all materials are available.

🔹 MEPCO New Connection – Category II

If your electricity requirement falls between 16 kW and 70 kW at 400 volts, your application will be processed under Category II. While the procedure is generally similar to Category I, this category involves more in-depth technical evaluations and additional approvals, which can extend the processing time.

⏳ Estimated Processing Time:

Up to 73 days

Important:
To avoid unnecessary delays, make sure that all documents are complete and correctly filled before submission.

For loads exceeding 400 volts, the applicant is required to arrange their own transformer as per LESCO regulations

Here’s a polished and professional version of your instructions for changing connection details:

🔹 MEPCO New Connection – Category III

For consumers needing an electricity connection with a load ranging from 71 to 500 kW at 400 volts, Category III applies. While the application steps are largely the same as Category I, this category involves additional technical assessments due to the higher load demand.

The approval authority for Category III is the Manager of Operations, and the overall process may take longer to ensure all safety and infrastructure standards are met.

⏳ Estimated Processing Time:

Up to 73 days

Note: If your required load exceeds 400 volts, MEPCO regulations require the applicant to arrange and install a dedicated transformer at their own expense.

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🔧 Change in Connection Name, Load, or Tariff – How to Apply

If you wish to update your connection name, modify the sanctioned load, or switch to a different tariff, you can do so easily via MEPCO’s online system. Follow the steps below:

1. Go to the official ENC portal.
2. From the main menu, select the “Change” option.
3. Choose the type of change you want to request (e.g., name change, load adjustment, or tariff update).
4. Fill out only the relevant fields related to your selected option. For instance, if you’re requesting a load change, enter just the load-related details.
5. Upload the required documents (each file must be under 300 KB):
   • Attested copy of your CNIC
   • Copy of your latest MEPCO bill
   • Valid proof of property ownership
6. Submit the form online.

Once submitted, you’ll receive a Tracking ID. Keep it safe to monitor the status of your request.

🔄 Note: After submission, your request will follow a process similar to a new connection application, including technical evaluation and approval stages.

Conclusion

Applying for a new MEPCO connection or requesting changes to your existing connection—such as updating the name, load, or tariff—has become much more convenient with the availability of the ENC online portal. Whether you’re a residential, commercial, or industrial consumer, understanding the category-based process, estimated timelines, and required documents can help you avoid delays and ensure a smooth application experience.

If you’re planning to apply, make sure your documents are complete, your information is accurate, and you follow the steps carefully. For further assistance, don’t hesitate to reach out to MEPCO support or visit your local office.